Refund and Returns Policy

Return Policy | Millie’s Treat Box

Return Policy for Millie’s Treat Box

30-Day Satisfaction Guarantee:

We want you and your furry friend to be delighted with your purchase from Millie’s Treat Box. If for any reason you are not satisfied, we offer a 30-day satisfaction guarantee from the date of purchase.

How to Initiate a Return:

  1. Contact our Customer Service team at to request a return authorization.
  2. Please provide your order number, the reason for the return, and any relevant details.
  3. Once your return is authorized, you will receive instructions on how to return the item.

Return Conditions:

  • Items must be returned in their original packaging, unopened, and unused.
  • Returns must be postmarked within 30 days of the original purchase date.
  • The customer is responsible for return shipping costs, except in cases of damaged or defective items.

Refund Process:

  1. Once your return is received and inspected, we will issue a refund to the original payment method.
  2. Refunds are typically processed within 5 business days after receiving the returned item.


At this time, we do not offer direct exchanges. If you need a replacement item, please follow the return process, and a new order can be placed.

Damaged or Defective Items:

In the rare event that your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or issue a refund, including any applicable shipping costs.

Contact Us:

If you have any questions or concerns about our return policy, please reach out to our Customer Service team at

Thank you for choosing Millie’s Treat Box!